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Our Services
At Uniware, we’re committed to your success. We go above and beyond to listen and understand your business, and work with you to deliver the support and solutions you need to achieve more.
Whether it’s proactive product innovation, investigation and problem solving, or working with your team to help them get the most out of different tools and technologies, you can count on us to be there.
Implementation and integration
Having technology and solutions that work for you and align to your business goals is more important than ever. At Uniware, we help to make that happen.
Working closely with you, we’ll find and implement the right solutions for your business, as well as establish all necessary integrations. Whether you want to seamlessly integrate Uniware ERP with other systems or unify your front- and back-end systems with a flexible e-commerce solution, our specialist team will ensure a smooth setup, integration and rollout process.
Eliminate double handling of your data
By having a comprehensive application integration system with Uniware, you can access data in real time, ensuring data integrity for all your website and application needs.
Simple and efficient integration with your systems
Uniware offers a full set of APIs that enable seamless integration with your website, mobile application, or any other software application that has available APIs.
Save time and boost sales
Integrating applications with Uniware not only saves you time and money but also allows your customers to independently access the information they need, leading to increased sales and saving valuable time for all involved.
Personalised expert support
We take pride in personally knowing you and your team, knowing your business, and understanding your unique requirements. It’s this that allows us to deliver reliable support, always. Our expert team are always ready and available to promptly assist whenever you have questions or run into any unexpected issues.
Training Solutions
Direct local helpdesk
We position ourselves as an extension of your team, offering direct access to our dedicated team members for assistance anytime you need.
Reduce errors
By providing clear and consistent ERP training to your employees, you can avoid data entry errors, duplication, inconsistencies, and miscommunication.
Increase productivity and team culture
With our personalised training program, we ensure everyone in your business not only maximises their full potential but also becomes experts in the Uniware ERP system. This not only boosts their efficiency but also turns them into ERP experts, benefitting your business in the long run.
Learn at your convenience
We offer the flexibility to conduct training sessions either at a location of your choice, in-house, or through web-based sessions. You also have the choice of group training or one-on-one training.
Tailored learning for your skill level
Our experienced ERP experts will tailor a training plan that best suits your team’s skill level and budget.
Database Maintenance
Whether you run a small business or a large enterprise, we have the necessary know-how and experience to support your unique database needs and ensure your operations are running seamlessly end-to-end. Our dedicated database specialists support and maintain jBASE, OpenQM, UniData, UniVerse, and D3 MultiValue databases.
We work with you, for you, continuously reviewing your database and operating system settings to ensure it is running productively and cost-effectively at all times.
Stay one step ahead with up-to-date systems
We lead the way in the database field. Our database experts will keep you informed about major platform release updates, new features, and much more.
Ensure optimum performance
We continuously review database and operating system settings, fine-tuning them to improve your database efficiency and performance.
Proactively diagnose database issues
To ensure seamless database performance, we proactively diagnose issues before they occur, including reviewing file sizes and resizing them where necessary.
Detect and resolve database corruption
Our database developers will work with you, offering guidance and solutions for any issues in your database, effectively minimising the possibility of data corruption in the future.
Simplify data recovery
If you lose your data due to an attack or mishap, our database maintenance generates archival backups of critical data to enhance the data recovery process, making it easier to recover from IT disasters.
Support and consultation
Access a range of MultiValue Databases
We offer a choice of five different MultiValue Databases: jBASE, OpenQM, UniVerse, UniData, and D3, along with an integrated range of management, database development, and database programming services. This includes access to support 24/7.
Dedicated team of specialists
Our team comprises seasoned developers and business professionals with over 150 years of combined experience in MultiValue/NoSQL and database development, maintenance, support, and programming. We’ll provide transparent communication and guidance every step of the way, ensuring you’re always in the loop and have the information and tailored support you need.
Proven processes ensure smooth operations
We have a long and proven track record in helping businesses simplify processes, reduce operational costs, and run more smoothly, providing 24/7 support for greater peace of mind.
